Terms of service

According to the Danish Sale of Goods Act, you have a 2-year warranty. Our warranty applies to defects in material and/or fabrication from the day the product was delivered. The warranty does not cover defects or damages caused by improper use of the product. If you wish to use the warranty, please contact us at [email protected] with documentation of your purchase and a description of the product’s defects, along with attaching images that can support this explanation. Remember to provide the order or invoice number. It is important that you describe any defects as detailed as possible. If we do not find any defects in the product or suspect that the product has not been used correctly, we will not be able to accommodate the complaint.

It may be necessary to submit the product for inspection if we cannot determine whether the product has defects based on pictures and description alone. If we approve your complaint, we will send you a new product/part. In some cases, we will fully or partially refund the price of the product. We cover the costs of shipping and any other expenses related to the complaint if you can provide a receipt, and if we consider the expenses reasonable.